4-Point Checklist For An Easy Claims Experience  in Bike Insurance

4-Point Checklist For An Easy Claims Experience  in

One of the most important features of having a two wheeler insurance company is the claim raising process. When your two wheeler gets damaged due to any issues or events covered by the policy, you raise a claim and get the due compensation. However, it is important that the claim raising experience is an easy one for you, so that you do not have to run around when your bike is damaged. There are a few ways you can achieve this. In this article, we provide you with a list of 4 things to check for in an insurance company for an easy claim raising experience. 

  1. The claim settlement ratio 

The claim settlement ratio refers to the percentage that is achieved when we put the number of claims solved by the insurer in a particular year against the number of claims received by them. As a general rule, it is believed that insurers with a claim settlement ratio of over 90% are to be preferred. This ratio gives you a good indication of how serious the insurer is when it comes to the claims of its policyholders. The claim settlement ratio changes every year. 

  1. Claim settlement process 

When you raise a claim for the repair of your damaged two-wheeler, you would not want to follow a process that is complicated and chaotic. A two wheeler insurance company that has a simple, clean and straightforward claims settlement process is always preferrable. Nowadays, one can also raise claims and track their progress through an app made by the insurer for this very purpose. This can simplify things to a great level. However, only claims up to a certain amount are processed there; do keep that in mind. 

  1. 24/7 claim assistance service 

A good, reliable customer service is always helpful when you have questions or queries regarding your claims. You never know when your two wheeler may get damaged. If it happens in the night time and it is your first time raising a claim, having someone who explains you on how to go about the process would be excellent. Therefore, do check if the motor insurance company offers 24/7 claim assistance support. 

  1. Number of network garages

Network garages are those where you do not have to pay any cash for repairs and replacement. You can simply raise a cashless claim on your two wheeler insurance company and the insurer will take care of the rest. They will coordinate directly with the garage and pay for the repairs. You will only have to pay the deductible and the other inadmissible charges. Cashless claims are thus, very helpful in reducing the pressure on you to make large payments. That is why it is important to check the number of network garages that an insurer has. 

Insurers also try to settle claims early so as to reduce the inconvenience that the policyholder has to go through. Many people think of two wheeler insurance as a complex process that is difficult to navigate through. However, with the right research and by selecting the right insurer, you will find that it is not true at all. Good luck, and ride safe. 

Leave a Reply